Your Questions, Answered
-
Avara provides virtual healthcare to patients physically located in Texas at the time of their visit.
-
Yes. We evaluate hormone-related concerns in women and men, including support for PCOS, perimenopause, menopause, and testosterone deficiency. Treatment is individualized and may include testing and prescription medication when clinically appropriate.
-
Yes. Medications may be prescribed within the scope of care provided by Avara. Prescribing decisions are based on your health history, evaluation, and individual needs when clinically appropriate. A prescription is not guaranteed as a part of a visit.
-
When appropriate and within scope, licensed providers may prescribe medications or recommend supplements. These decisions are made collaboratively and based on thoughtful evaluation.
-
Laboratory testing may be recommended when clinically appropriate. Lab costs are separate from Clinical Care visit fees and are not included in the cost of your appointment.
You may use the laboratory of your choice. You can contact your insurance plan to determine coverage and out-of-pocket costs.
Avara may also offer discounted lab bundles through participating laboratory providers for certain testing. These bundled rates are separate from your insurance plan, and may differ from the amount you would pay if the laboratory bills your insurance plan. We’ll review available options for the laboratory of your choice when testing is ordered.
-
Some concerns require additional in-person examination, testing, imaging, emergency care, or services outside Avara’s scope. If we determine your concern cannot be managed through telehealth, we’ll recommend the appropriate next step or referral.
Visit fees apply to the clinical evaluation provided even when the recommended next step is in-person care or referral to another healthcare provider.
-
No. Avara Wellness Care provides focused telehealth services and does not replace comprehensive primary care. We encourage patients to maintain primary care clinician for preventive care, complex or chronic conditions requiring comprehensive management, and in-person needs.
-
This optional service provides education and practical strategies related to nutrition, movement, sleep, stress, and sustainable habits. It does not include diagnosis, medical treatment, medication management, prescribed meal plans, or medical nutrition therapy by a registered dietitian.
-
Avara is a self-pay practice and does not bill insurance. Pricing is provided in advance so you know the cost of your care before your visit.
Upon request, we can provide documentation that you may submit to your insurance company for possible out-of-network reimbursement.
-
We understand that plans change. Clinical care visits may be cancelled or rescheduled at least 24 hours before the scheduled appointment without a cancellation fee.
Cancellations made less than 24 hours before the appointment and missed appointments are subject to a fee equal to 50% of the scheduled visit fee.
-
Schedule your initial visit through our website using the button at the top right of the page, then complete the required forms before your appointment. We’ll guide you any recommended next steps following your evaluation.